Frequently Asked Questions

Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
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Last updated: June 2025
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1. Product usage and features

How many clothes can I dry at once?

On average, you can dry 6–9 regular items at once (e.g. T-shirts, baby clothes, underwear). Larger items like coats or towels take up more space and may require longer drying time.

How long does it take to dry clothes?

T-shirts, bodysuits: 15–30 mins

Baby clothes: 30–50 mins

Towels: 3–3.5 hours

Jeans & coats: 1.5–3 hours
Drying time depends on fabric thickness and the selected mode.

What are the two drying modes?

Care Drying: Gentle and safe for silk, wool, and delicate materials.

Fast Drying: Ideal for cotton, nylon, linen, and daily wear.

Can I use plastic hangers?

We recommend wooden or stainless steel hangers. Plastic hangers may warp or melt under heat.

Does it shrink clothes?

Fast drying on high heat may shrink certain fabrics. Always check clothing labels and use Care Mode for delicates.

Does it sterilize clothes too?

Yes — the built-in UV system helps kill bacteria and remove odors during drying.

2. Travel & Space-saving

Is this suitable for traveling or camping?

Absolutely. It folds flat, fits in a suitcase, and requires no installation. Perfect for hotels, RVs, dorms, or Airbnbs.

Can I hang it anywhere?

Yes. It can be hung from a door frame, closet rod, bathroom hook, or any sturdy rack.

Does it make a lot of noise?

Not at all. It runs at only 45 dB, which is quieter than a normal conversation.

3. Safety & Power

Is it safe to leave running unattended?

Yes — it has an auto shut-off timer and dual safety protections to prevent overheating.

What kind of plug does it come with?

You can choose between UK, EU, or US plug types depending on your location.

What if I don’t have much floor space?

No worries — it’s designed to hang vertically, so you can dry clothes even in tight spaces.

4. Shipping, Returns & Warranty

How long does shipping take?

We offer tracked 9-day shipping to the UK and most EU countries.

Do you offer returns?

Yes, you can return the product within 30 days if unused and in original packaging.

What if I don’t have much floor space?

No worries — it’s designed to hang vertically, so you can dry clothes even in tight spaces.